Senior Strategic Account Manager

This position is responsible for achieving sales objectives, pursuing new business, increasing Market-Share within an assigned territory, ability to generate business leads and develop a strong client relationship management strategy.  In addition, this role establishes strong client relationships, recommending innovative solutions to meet client needs, demonstrate a customer-oriented approach and sales expertise result in increased profitability. 

• Implements Company sales strategies to achieve territory unit and profit goals.
• Informs and implements the business divisions programs with customers.
• Validates strategic analyses of complex and influential national and international customers.
• Optimizes corporate resources and measures the return of investment/effort of actions.
• Collects and analyzes the main pricing drivers: importance of price in the purchase decision, brand equity, price elasticity, OE to replacement purchase loyalty rate, position compared to competition, product life cycle, etc.
• Assists in managing customer promotions, training meetings, and ride/drives.
• Acts as Liaison between Dealer and Corporate Office. 
• Able to negotiate medium to long term development plans with complex and influential customers.
• Challenges and assists in the development of the business unit’s processes, tools, and sales and negotiation techniques.
• Contributes to the adjustment of the business unit’s business plan as it relates to the evolution of the industry.  Analyzes technical evolutions.
• Monitors operating expenses to ensure proper use of funds within budget.
• Defines a marketing strategy in coherence with the business unit’s objectives.
• Able to use market research to select target market segment and define a formal brand position.
• Capable of giving authoritative advice in all product situations facing users, distributors, original equipment manufacturers, and internal teams.
• Involved in the business unit’s forecasting process and manages the demand plan validation.
• Serves as a main participant in the exchange of data between marketing and sales and the supply chain team.
• Able to advise the customers to improve their financial performance.
• Master the business unit’s profit monitoring tools.
• Produces a critical analysis of the contracts proposed by the customer and adds value to them through exchanges with the legal team.
• Develops and proposes contract changes and modifications.
• Developing and implementing client relationship management strategies that include company’s sale strategies to achieve territory unit and profit goals.
• Recommending and implementing improvements to the management of key client relationships.
• Identifying new business leads and contacting prospective key clients to promote products and services.
• Handling client queries and finding innovative solutions for complex problems
• Other tasks as requested by Zone Manager, Sales Director or Corporate Staff.

• Excellent organizational and time management skills.
• Excellent verbal and written communications
• Strong Analytical skills
• Understanding of Action Selling Techniques
• Proficient in Microsoft Office -Outlook/Word/Excel/PowerPoint and CRM software, such as Salesforce
• In-depth knowledge of client relationship management strategies.

• Bachelor's degree in business management, marketing, or a related field.
• Recommended minimum of 10 years’ tire industry or sales account management experience

• Must be able to remain in a sitting stationary position for prolonged periods of time while driving a vehicle or working on a computer.
• Event support such as Ride and Drive and tradeshows, including assisting with event set-up and take-down
• Employees must possess the ability to occasionally lift, carry, push, pull and move materials and objects weighing up to 50 pounds.
• Must be able to remain standing or moving on feet for prolong periods of time
• Ability to work in outdoor weather conditions